1. Who we are
Rifino S.L. ("Rifino", "we", "us") is the data controller for any personal information you share with us. We are registered in Madrid, Spain. Reach us at [email protected].
2. What we collect
- Identification: name, email, phone, shipping address.
- Order data: items, monogram, payment confirmation (we do not store card numbers).
- Technical data: IP address, browser type, pages viewed, for security and analytics.
3. How we use it
To process your order, ship your bag, honour the lifetime warranty, and answer your messages.
4. Who we share with
Only the third parties strictly required to deliver your order: our payment processor, our courier, and our accountants. We do not sell your data. Ever.
5. How long we keep it
Order records are kept for ten years to comply with Spanish tax law. Marketing data is kept until you unsubscribe.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time by writing to [email protected].
7. Cookies
We use a minimal set of cookies for cart functionality and anonymous analytics. No third-party advertising trackers are used.